Tokyo Executives & Servcorp: Ray Bremner OBE, CEO of Unilever Japan “Creating a Sustainable Business Model”

Tokyo Executives would like to thank everyone who attended our event titled “’Creating a Sustainable Business Model‘” with special presentation by Ray Bemner OBE, CEO of Unilever Japan last week. With over 40 executives in attendance, this was one of our most interesting events ever. Working with our host sponsor, Servcorp Japan, for the first time was a delight, and we were so honored to welcome Mr Bremner, as our special guest speaker. His presentation was both entertaining and informative, using video and Unilever’s “Sustainable Living Plan” to illustrate how “small actions can make a BIG difference”.
Photos from the event can be found here:

Innovations at Google Review

Tokyo Executives would like to thank everyone who attended our “Innovations at Google” event. Working with the BCCJ for the first time was a delight and we hope to work together again.

Masumi Reynder`s presentation was found to be both informative and entertaining, using video of Bill Nye the Science guy to illustrate her points, and referring to previous Google projects and ideas to explain how the many Google tools we use today are the way they are.

Self-Awareness Will Save You

Self-Awareness for the Entrepreneur is an over-looked and yet very critical part of running a small businesses. 

Karen E. Klein, who is also a VC and has experience dealing with Entrepreneurs said to have classic ADHD-like tendencies, draws a very good comparison in his post about self awareness;

They keep lighting fires, and everybody else chases them all day. The question is, can you get them in a controlled environment and get them to understand the damage they’re doing and maximize their success?…

…we give them a very high fence in that sandbox so they can’t jump out and hurt themselves. The VC will tell them if they don’t get focused they’ll be replaced. It shocks the hell out of them because no one’s ever told them that before.

One of the top reasons many entrepreneurs fail, according to Martin Zwilling, is that Entrepreneurs often fail to execute.  Again going back to being self-aware of yourself in your action plan and following through instead of keeping all of the hypothetical great results replaying in your head is critical!

One way to do this is to MAKE LISTS.  It has been shown that simply writing things down has.  Whether it be changing a light bulb or writing a proposal for your next big client, writing down lists is an incredibly effective way to get ideas through the planning stages and into reality!


Why Self-Awareness Is Crucial
Top Ten Reasons Why First-Time Entrepreneurs Fail

Ecentral Presents “AFTER 7″ Event

This Thursday!

Join major companies and a host of VIPs for informal and relaxed networking at LEG.A Roppongi (opposite Tokyo Midtown). 
DATE: September 13, 2012

PLACE: LEG.A Roppongi (opposite Tokyo Midtown)

TIME: 19:00 ~ 23:00

After 7 is a networking event where managers, executives and CEOs come together for an informal and relaxed party to swap contacts and explore relationships.

Held once a year, the 4 previous events encountered a tremendous success with over 400 participants at each.

Organized by the Ecentral career and networking website and co-promoted by 12 Foreign Chambers of Commerce in Tokyo, high-profile people and companies are anticipating this occasion to build new relationships and expand their network.

Click here to go to the official event page

Become a Sponsor of Tokyo Executives

Achieve Mobillity with Virtual Offices

The keyword of today`s business moving forward seems to be Mobile, not only the idea of creating and utilizing mobile apps but also obtaining the ability to be on the move and yet operate as if you were sitting at your desk with an assistant taking your calls.

Luckily, such companies that operate in Tokyo have been working on making this mobility easier to realize. Here are some of the features in particular that Servcorp, a well-known serviced and virtual office provider offers.
1. 5 Star CBD Address

    • You can select your Central Business District address from over 140 locations worldwide.

2. Local number answered in your company name

    • For Tokyo that means a 03-####-#### telephone number.

3. No Call Centers used

    • This means that you do not need to worry about your representation via telephone – a dedicated receptionist will professionally answer incoming calls in your company name.

4. Online Meeting Hosting and Video Conferencing

    • On top of online hosting and conferencing you also receive access to boardrooms, meeting rooms, and day offices on a daily basis. You can use them hourly or for as little as ten minutes.

5. Month to month payment plans available

    • You do not have to pay in lump sums. Sign up for a plan and pay monthly from as low as 6,000 yen

6. 24 hour interactive voicemail.

    • Around the clock voicemail services so you do not have to waste your time worrying about separating out your messages.

Click here for more information
Virtual Office is everything but the office. Meaning, you have all the functionality that a business requires without the physical office space. However, many companies offer business lounges, day offices and even meeting rooms that are available to you on an as-needed basis, allowing you to run your business cost-effectively. Virtual Office package would include a set amount of hours for you to use some of these facilities, but if you require more time, you can always use more at an extra cost.
As time goes on virtual offices are becoming more developed, more streamlined, and better managed. If you would like to try one out Servcorp offers a FREE 30 DAY trial at the moment. Why not try it out?

Business Travel: Big Changes on the Horizon

There are some big things happening in the world of air travel at the moment, and it may affect how you get to your next big overseas meeting and who you are flying with.

Since the September 11th tragedy, many airlines have vanished or have seen nothing but steep declines year after year.  Mishaps like Southwest charging customers multiple times when they ordered on a Friday to receive a 50% discount have not helped to improve the public`s outlook on the situation.  In Asia, HK Airlines has stopped taking reservations past September 3rd for the Hong Kong to Gatwick route that only just started running on March 8th. 
Climate related issues will also now start to take a big role in how airlines work together and start to effect routes between certain countries.  The EU`S Emissions Trading Plan has raised some opposition, China and India have raised the strongest disdain for the idea saying that they may not allow for their airlines to participate, and in the U.S. the House of Representatives passed a bill that orders U.S. carriers not to take part in the program.
However, for some companies in Asia like All Nippon Airways, things are beginning to look up. ANA has been doing much better recently, posting a net profit of 668 million yen for the first fiscal quarter this year. This could be attributed to the rise in the value of the Japanese yen, which has given people earning in Japanese yen spending power when it comes to air travel, but ANA says they do not see any reason why they cannot maintain this positive trend.
Keep up on Air Travel News at
Japan`s ANA posts Y668 Million 1st Quarter Net Profit
IAG Chief Eyes Stake in American Airlines
MSNBC : Southwest Pays Refunds After Computer Glitch

Uncertainty Over HK Airlines Gatwick Route

Prevent Burnout and Improve Focus

Happy and energetic employees are the key to business growth, and when they get tired or frustrated it will show up in the numbers.

Marissa Mayer used to work 120+ hours per week when she started working at Google. This would usually lead to ill health and an unstable mind. However Marissa Mayer found that by keeping close attention to feelings of resentment, finding a rhythm, and granting one-must freedoms she could keep herself motivated, focused, and replenish her energy.

Click here for the full article

If you find yourself or your employees resenting your job or responsibilities, a new study from the Information School at the University of Washington has shown that meditation can improve both focus, attention span, and lowers stress significantly in the workplace. For details on the results and findings of this study click here

Of course praising your employees is always good too, below are some good suggestions.

A Secret to Healthy Eating for Business Travelers

When traveling on business it is always very tempting to grab pastries, candy bars or other unhealthy choices from the fast food stands while in your rush to make sure you don`t miss your flight, train, or shuttle.

Dr. Cory Annis suggests that if you Set a Fun Active Goal and Rehearse Your Response, you can keep healthy even during your most lavish of business lunches and dinners.

Click here for full article

3 Steps To Improving Client Relations

Having clients who are demanding and yet irresponsible can be taxing not only on the books but also on the mental health of the people working for them.

Here are 3 steps to improve your clients and the relationships you build with them.
1. Weed Out the Bad Ones At The Start. Raise your prices, or eliminate services that your company can spare not to provide. This will send many potentially bad clients running for the hills. Also prioritize your best clients, chances are your best clients will give you references that turn out to be good clients as well.
2. When Things Go Wrong Be Personal. Call the client when something is wrong, even if the client does not know it can still be better to keep them informed, they will at least appreciate your transparency.
3. Make the Value of the Relationship Clear When Things Go Wrong. Of course you need to offer solutions and ideas to further provide for your client, but also remember that if the client sees the value in the relationship, even though they are paying money and so their expectations are raised, they are less likely to end the relationship.
Sources :

4 Ways to Weed Out Rotten Clients and Grow Your Business

Your Client is Livid! 5 Lessons for Client Relationship Management

How to Fix Dysfunctional Client Relationships